You can open a ticket in 3 different ways: via phone, via email, via contact form.

Whichever mode you choose, remember that in order to properly open the ticket you will have to provide some basic data:

1. the serial number of the machine for which you need assistance;
2. your first and last name;
3. a telephone number where you can be contacted;
4. a brief description of the problem you are experiencing.

Once you confirm the ticket opening you will be called back by the first available technician.

For more details, and to open a service ticket directly, visit the dedicated page on our website at this link. 

To order any type of spare part you can email spareparts@makrolabelling.it.
Send your request detailing your needs and you will be contacted directly by our team.

Remember that in your private area, within the documentation of the individual machine, you can consult the spare parts manual.