Welcome to MAKRO support portal
Login to access all the manuals of your MAKRO machines, contact our technical department directly and find answers to your questions thanks to the FAQs.
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Hi Wave Srl, welcome to Makro Labelling's ticket opening portal!
Before contacting us, make sure you have with you the serial number of the labeling machine for which you need assistance: this information is essential in order to proceed with ticket activation, regardless of the contact mode you choose.
Submit a ticket by filling out the form below
Other ways to get in touch?
via email
You can write us at service@makrolabelling.it indicating the serial number of the machine for which you need assistance, your first and last name, a phone number where you can be contacted, a brief description of the problem encountered and possibly a photo. Once you send the email with all the details correctly reported, you will be called back by the first available technician.
via phone
Call +3903761872203 and indicate the serial number of the machine for which you need assistance, your first and last name, a phone number to which you can be contacted and a brief description of the problem encountered. Once you confirm that the ticket has been opened you will be called back by the first available technician.